Legal
How we collect, use, and protect your personal information
Last Updated: January 2024 | Niharika Bhawan, Main Market, Prashar Gali, Katra, J&K 182301
Niharika Bhawan ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website niharika-bhawan-stay.com or contact us for bookings.
By using our website or contacting us, you agree to the practices described in this policy. If you do not agree, please do not use our website.
We collect only the information necessary to serve you. This includes:
We do not collect payment card details, passwords, or government ID numbers through our website. We do not have an online payment system.
We use the information you provide solely to:
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
Our primary channel for bookings and enquiries is WhatsApp. When you message us, your conversation is subject to WhatsApp's own Privacy Policy in addition to ours. We use WhatsApp solely for booking-related communication and do not use it to send unsolicited promotional messages.
When we assist you with helicopter or ropeway bookings, we act as an authorized agent and may need to share your basic details (name, phone number, number of passengers) with the official service operators to complete your booking. This sharing is done only with your knowledge and for the purpose of completing your requested booking.
Our website may use basic cookies to remember your preferences and improve your browsing experience. These are non-personal, non-tracking cookies. You can disable cookies in your browser settings at any time, though this may affect your experience on the site.
We take reasonable precautions to protect your personal information from unauthorized access or misuse. Since we operate primarily through WhatsApp and phone, your data is largely protected by the security measures of those platforms. We do not store sensitive personal data on our servers.
We retain your contact and booking information only for as long as necessary to provide our services and for legitimate business record-keeping. Booking details are generally retained for up to 12 months after your stay, after which they may be deleted.
You have the right to:
To exercise any of these rights, contact us at +91 76909 40051 or via WhatsApp.
Our website may contain links to third-party websites (such as official Vaishno Devi booking portals). We are not responsible for the privacy practices of those external sites and encourage you to review their privacy policies.
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. Bookings involving minors are managed through the parent or guardian's contact information.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy, please contact us: